Lead Program Manager driving strategic initiatives and overseeing program delivery excellence at Mastercard. Managing cross - functional teams and aligning processes with organizational objectives.
About the role
- Program Manager driving and scaling community initiatives for Forma Marketing. Collaborating across teams to ensure measurable impact and engagement.
Responsibilities
- Own and manage a calendar of community initiatives, ensuring timely execution and cross-functional alignment
- Lead planning and delivery of planned activities, including community events, digital competitions, and awards programs
- Collaborate with internal teams to create content that engages and activates our audience
- Collaborate with cross-functional teams and the Community Lead to develop growth-led community strategies informed by data and insights
- Craft marketing content across multiple channels, inclusive of social media, blog, newsletters and others as needed
- Apply AI tools to streamline workflows and enhance initiative execution
- Keep team members accountable for their responsibilities across projects
- Analyze initiative performance and report actionable insights to inform future strategy
- Stay informed on industry trends and competitor activities to identify new opportunities
- Support the development of feedback loops between community and product teams
Requirements
- Proven experience managing digital marketing programs or events, ideally in a community context
- 4+ years experience in marketing, with a large spectrum of experience across a variety of marketing tactics
- Comfortable with ownership—taking ideas from concept to execution, and thriving when you're trusted to drive outcomes across the full community marketing toolkit
- Able to identify blockers that are slowing you and the team down, and working with stakeholders to clear the way
- Strong organizational and collaboration skills
- Data-driven mindset with the ability to translate results into recommendations
- Comfortable working across teams and managing multiple stakeholders
- Ability to create compelling content and manage creative workflows
- Ideally have experience with AI tools and a passion for responsible innovation
- Technically proficient with Microsoft Office Suite, and, ideally Copilot, Slack, Teams, Zoom, Canva and Photoshop.
Benefits
- Competitive salary
- Comprehensive benefits package
- Bonuses
- Stock grants
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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