Senior Digital Product Manager leading strategy and execution of web and mobile digital products for American Family. Collaborating with cross - functional teams to enhance customer and agent experiences.
About the role
- Product Manager responsible for managing products at AP+, enhancing Australia's payment ecosystem through technology and innovation. Collaborating across teams to drive product success and adoption.
Responsibilities
- Manage the full product lifecycle from discovery and definition through launch, optimisation and retirement.
- Translate strategy and insights into an outcome-based product roadmap; maintain a prioritised backlog.
- Lead scoping and requirements definition, set clear acceptance criteria and ensure traceability to source.
- Plan and manage delivery for small to medium initiatives using appropriate methodologies; run iteration planning and reviews.
- Conduct feasibility assessments and prepare business cases, including cost/benefit, impact and risk analyses.
- Use market research, user feedback and usage data to identify opportunities; run trials/experiments to validate value.
- Coordinate go-to-market activities, including content, enablement and campaigns; execute product launches.
- Monitor product performance against targets; report progress, risks and issues; drive continuous improvement.
- Improve business processes and ways of working; contribute to product management standards, tools and templates.
- Build strong relationships with internal and external stakeholders, managing feedback and issues while ensuring compliance with AP+ policies.
Requirements
- Relevant tertiary qualifications or equivalent industry experience
- 3+ years’ experience as a Product Manager
- Knowledge of the payments technology, IT systems and the financial industry
Job title
Job type
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Not specified
Degree requirement
Location requirements
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