Operating Room Support Specialist collaborating with surgical teams for VNS Therapy. Supporting case coverage and assisting with operating room duties.
About the role
- Handle customer interactions (calls, chats, emails) in a fast-paced environment.
- Accurately resolve issues related to service, billing, payments, and collections.
- Explain bills and product features clearly.
- Troubleshoot basic problems and seek higher support if needed.
- Build customer confidence and loyalty by resolving issues.
- Support various customer inquiries, including technical issues.
- Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
- Paid training to set you up for success.
Requirements
- Commissioned sales experience highly preferred
- Unwavering Customer Focus
- Strong Work Ethic
- Adaptability
- Problem-Solving Skills
- Attention to Details
- Verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection)
- Compliance with organizational security and compliance standards, trainings, and performance management
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
- Tuition reimbursement program
- Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
- Paid Parental Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Work From Home (WFH)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
MB
MITER BrandsCustomer Service Representative
Customer Service Representative providing warranty - related support for MITER Brands. Handling customer requests, scheduling repairs, and collaborating with internal teams for service excellence.
DS
Lead the Customer Experience Transformation at DS Smith. Drive growth and satisfaction improvements across North EMEA with a focus on customer - centric solutions.
Lead global customer engagement and digital content strategy within Digital Human Health. Oversee campaign orchestration and optimize marketing technology stack for a cohesive customer experience.
IS
IAMCP Cono SurCustomer Service Analyst
Customer Service Analyst supporting BIOTRONIK in improving sales operations and customer satisfaction while managing billing processes.
LA
Senior Executive managing end - to - end customer service operations and leading digital transformation initiatives at LANXESS. Overseeing order processing and fostering customer relationships in the Inorganic Pigments business unit.
CL
Coca-Cola Canada Bottling LimitedROC Parts Support Specialist
ROC Parts Support Specialist managing inventory and procurement for Coca - Cola equipment services. Ensuring adequate replenishment of parts and supplies needed by technicians and maintaining accurate inventory records.
Customer service representative assisting clients via phone and email at Unidas, managing vehicle maintenance and resolving inquiries.
BM
Becklar MonitoringCustomer Service Operator, Full-Time
Customer Service Alarm Operator handling alarm signals at Dynamark Monitoring. Processing alarm signals quickly and assisting partners with system tests to ensure subscriber safety.
PA
papernestCustomer Care Expert – CDI
Customer Care Expert managing client inquiries and providing solutions for Papernest. Interacting via phone, email, and chat in a dynamic, hybrid environment.