Onsite Sales & Applications Engineering Manager

Posted 2 days ago

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About the role

  • Sales & Applications Engineering Manager overseeing a team and developing proposals for pharmaceutical freeze-driers. Collaborating with sales and engineering for high-quality applications support.

Responsibilities

  • Lead, mentor, and develop a team of 3–4 Applications Engineers, fostering strong technical capability, commercial awareness, and customer engagement skills.
  • Establish team workflows, quote development standards, templates, and review processes that ensure accuracy, speed, and margin discipline.
  • Engage directly with customers to understand process needs, URS details, constraints, and project objectives.
  • Oversee the translation of customer requirements into technically sound and commercially viable system proposals.
  • Collaborate closely with Mechanical, Controls, and Project Engineering to validate customizations, component selections, and design feasibility.
  • Drive standardization by identifying and promoting configurable design modules that reduce one-off engineering.
  • Ensure proposals follow established engineering best practices, quality standards, and long-term serviceability requirements.
  • Lead the team in developing solutions that protect gross margin through scope discipline, thoughtful customization limits, and accurate cost estimation.
  • Work closely with Product Management to systematically capture, organize, and prioritize Voice of Customer (VOC) insights from sales interactions, proposals, and customer meetings.
  • Oversee generation of customer-facing technical documents such as process narratives, system descriptions, P&IDs, and layout concepts.

Requirements

  • Bachelor’s degree in Mechanical Engineering, Chemical Engineering, or related discipline.
  • 5+ years of experience in applications engineering, sales engineering, or technical customer-facing roles within capital equipment, pharmaceutical manufacturing, freeze-drying, or related industries.
  • Prior experience leading, mentoring, or supervising technical staff.
  • Strong understanding of mechanical systems, thermal processes, and GMP environments.
  • Excellent communication skills with the ability to balance customer service with disciplined scope and cost control.
  • Direct experience with freeze-dryers, aseptic manufacturing equipment, or thermal process systems (preferred).
  • Experience developing or reviewing URS/SDS documentation (preferred).
  • Familiarity with VOC collection frameworks and product management collaboration (preferred).
  • Ability to read and interpret mechanical drawings, P&IDs, and equipment specifications (preferred).

Benefits

  • Health insurance
  • 401(K) including company match
  • Paid Time Off annually + Paid Holidays
  • Career Advancement Opportunities
  • Tuition Assistance

Job title

Sales & Applications Engineering Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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