Hybrid Application Support Engineer

Posted 2 hours ago

Apply now

About the role

  • Application Support Engineer at ZILO™ ensuring system reliability and performance while troubleshooting incidents. Collaborating with a skilled team in a hybrid work environment.

Responsibilities

  • Investigate and resolve incidents raised by clients, diving into logs, metrics, and application code to identify root causes.
  • Work across our core stack — Java, Golang, and Python — to trace and fix issues affecting reliability or performance.
  • Perform data investigation and fixes using Postgres.
  • Patch and maintain Kubernetes clusters and other production systems.
  • Contribute to the continuous improvement of our observability, reliability, and automation initiatives.

Requirements

  • Solid experience with **application debugging** in at least one of: Java, Golang, or Python.
  • A good grasp of **PostgreSQL** — enough to run queries, analyse data, and perform safe fixes.
  • Familiarity with **Kubernetes** and modern cloud platforms (AWS, GCP, or Azure).
  • Understanding of **incident management**, **observability tools** (Grafana, Prometheus, etc.)
  • A mindset focused on **reliability, quality, and ownership**.

Benefits

  • Enhanced leave - 38 days inclusive of 8 UK Public Holidays
  • Private Health Care including family cover
  • Life Assurance – 5x salary
  • Employee Assistance Program
  • Company Pension (Salary Sacrifice options available)
  • Access to training and development
  • Buy and Sell holiday scheme
  • The opportunity for “work from anywhere/global mobility”

Job title

Application Support Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job