Hybrid HR Operations – Benefits Coordinator

at Astrana Health

• Job title: HR Operations – Benefits Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $22 - $25 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Alhambra, United States

About the role

• HR Operations & Benefits Coordinator managing HR functions and benefits administration for Astrana Health. Supporting employee onboarding, records maintenance, and benefits inquiries in a hybrid role.

Responsibilities

• Provide day-to-day operational and administrative support to the Human Resources team including documentation preparation, data entry, employee records maintenance, and responding to routine HR inquiries.
• Support employee onboarding processes including new hire documentation, background checks, onboarding coordination, and I-9 verification.
• Maintain accurate and up to date employee records within the HRIS system and ensure employee files are maintained in compliance with company policies and regulatory requirements.
• Assist with employee offboarding processes including separation documentation, HRIS updates, and coordination with payroll, benefits, and other internal departments.
• Respond to employee inquiries related to HR policies, procedures, and employee programs, escalating more complex matters to appropriate HR leadership when necessary.
• Assist with preparation of HR reports, tracking logs, and documentation to support HR operations and compliance requirements.
• Support HR initiatives and projects as assigned.
• Provide day-to-day support to the Benefits Administrator in the administration of employee benefit programs including medical, dental, vision, life insurance, disability, and voluntary benefits.
• Assist with employee benefits enrollment processes including new hire enrollments, qualifying life event changes, eligibility updates, and benefit terminations.
• Respond to routine employee inquiries regarding benefits eligibility, enrollment procedures, plan options, and vendor contacts.
• Maintain benefits related records and assist with documentation to ensure accuracy and compliance with company policies and applicable regulations.
• Support open enrollment planning and administration, including employee communications, enrollment tracking, and documentation support.
• Coordinate with benefits vendors and internal teams to ensure timely and accurate processing of benefit enrollments and changes.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; a combination of relevant work experience and education equivalent to a BA/BS will be considered in lieu of a formal degree.
• Minimum of 3 years of experience in Human Resources, HR operations, or HR coordination, supporting employee lifecycle processes and HR administrative functions.
• Experience working with HR systems such as ADP Workforce Now or similar HRIS platforms.
• Experience supporting employee onboarding, HR records administration, and HR operational processes.
• Experience assisting with benefits administration processes including employee enrollment, eligibility updates, and employee benefits inquiries.
• Strong organizational skills with excellent attention to detail and ability to manage multiple priorities.
• Strong communication and interpersonal skills with a customer service oriented approach when supporting employees and managers.
• Demonstrated ability to manage HR processes and administrative workflows with limited supervision while maintaining accuracy and responsiveness.
• Preferred Qualifications
• 5 or more years of experience supporting HR operations, HR coordination, or HR generalist functions.
• Experience supporting benefits administration including open enrollment, life event changes, and vendor coordination.
• Experience working with healthcare organizations, physician groups, IPA or MSO environments, clinic operations, or hospital workforce operations.
• Familiarity with HR compliance practices and employee records management standards.

Benefits

• This is a hybrid role with periodic onsite presence required across corporate offices; clinics; IPA sites; MSO administrative offices; and hospital operations including Foothill Regional Medical Center (FRMC). May include occasional meetings with third party vendors; benefits administrators; or operational leaders across the organization.
• The total compensation target pay range for this role is: $22 - $25 per hour. This salary range represents our national target range for this role.
• Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.