HR Generalist providing administrative and operational support for HR activities like recruitment and onboarding at BambooHR. Ensuring compliance and a positive employee experience in Memphis, Tennessee.
About the role
- HR Coordinator handling complex administrative tasks related to employee lifecycle at HUB International. Collaborating in a team-oriented HR environment for 20,000+ employees across North America.
Responsibilities
- Process both complex and basic employee lifecycle transactions including new hires, job changes, terminations, leaves of absence, and employee status updates
- Coordinate pre-boarding and onboarding logistics, such as background checks, new hire documentation, and systems access – including M&A
- Support offboarding processes including exit interviews, logistics and system terminations
- Enter and maintain accurate employee data in the HRIS (e.g., Workday, SAP SuccessFactors) system
- Perform regular audits of employee records to ensure data accuracy and compliance
- Respond to employee and manager inquiries via phone, email, or case management system (e.g., ServiceNow) related to HR policies, procedures, and systems
- Assist in maintaining and updating HR SOPs, templates, and knowledge base articles
- Onboard, train, and mentor (level 1 or junior) coordinators, providing regular feedback and professional development guidance
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or equivalent experience in related field preferred
- 3-5+ years of experience in an HR administrative or coordinator role, preferably in a high-volume or shared services environment
- Experience in insurance, financial services, or other highly regulated industries is an asset
- Service-oriented mindset with a focus on employee experience
- Strong organizational skills, decision making ability, attention to detail, and comfort with ambiguity
- Excellent communication and interpersonal skills; customer service mindset
- Comfortable working in a decentralized, multi-jurisdictional environment (U.S. and Canada)
- Proficiency with HR systems (e.g., Workday, SAP, Oracle) and Microsoft Office Suite
- Ability to handle confidential information with professionalism and discretion
- Bilingual in English and French (if supporting Canadian employees) is a plus.
Benefits
- health/dental/vision/life/disability insurance
- FSA
- HSA
- 401(k) accounts
- paid-time-off benefits such as vacation, sick, and personal days
- eligible bonuses, equity and commissions for some positions
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