Engagement Manager overseeing client engagements from various sectors for ATS, focusing on strategic go-to-market execution and relationship management.
Responsibilities
Lead and manage complex client engagements from initiation to completion, ensuring alignment with client objectives and company standards.
Develop and execute strategic go-to-market workplans, ensuring operational viability and measurable outcomes for both private and public sector clients.
Build and maintain strong, long-lasting client relationships, acting as a trusted advisor and primary point of contact.
Conduct thorough needs assessments and requirements gathering to tailor engagement strategies effectively.
Oversee project timelines, budgets, and resource allocation to ensure successful project delivery.
Identify and mitigate potential risks and challenges, proactively developing and implementing solutions.
Collaborate effectively with cross-functional internal teams (e.g., sales, product, technical) to ensure seamless client experience.
Provide strategic guidance and mentorship to engagement teams.
Contribute to the continuous improvement of engagement methodologies and best practices.
Stay abreast of industry trends and best practices in client engagement and go-to-market strategies.
Requirements
Minimum of 7+ years of progressive experience in client-facing roles, with a significant portion focused on engagement management or program management.
Demonstrated experience successfully leading engagements in both the private and public sectors.
Proven ability to design and implement structured, operationally viable workplans for go-to-market strategies.
Exceptional strategic thinking, problem-solving, and analytical skills.
Strong understanding of project management methodologies (e.g., Agile, Waterfall).
Excellent communication, interpersonal, and negotiation skills, with the ability to influence stakeholders at all levels.
Proven track record of building and managing strong client relationships.
Experience managing multiple projects simultaneously in a fast-paced environment.
Proficiency in project management software and tools.
Benefits
A wholly-owned subsidiary of GovTech.
An attractive yearly training budget and annual performance bonus!
Contract Staff enjoys the same benefits as Permanent Employees.
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