Onsite Automotive Data Integrity Officer – Data Processing, Advanced Excel, Salesforce

Posted 5 days ago

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About the role

  • Automotive Data Integrity Officer responsible for timely processing of policy data and claims. Ensuring data integrity and exceptional customer service in a team-oriented environment.

Responsibilities

  • Process customer data including new business, claims and cancellations
  • Address and rectify any errors that may be identified
  • Load data within agreed timeframes on a program-by-program basis ensuring data integrity is maintained
  • Ensure all policy cancellations and changes are processed in an accurate and timely
  • Assist with the support and maintenance of the various business systems
  • Liaise with internal and external clients to ensure the business has timely access to accurate information across all business systems
  • Provide exceptional customer service to internal and external customers, via phone and email in a prompt and efficient manner
  • Ensure compliance requirements are adhered to by supplying the relevant PDS to clients under the regulatory requirements
  • Contribute to the continuous improvement and profitability of the business through the identification and implementation of efficiencies and enhancements
  • Create and maintain Policy Administration processes and procedures, ensuring clear and concise documentation of current processes including ongoing review of department manuals
  • Reconcile data outputs and data inputs with 100% accuracy

Requirements

  • Completion of VCE or equivalent
  • Insurance or Financial industry experience preferred
  • RG146 compliance certification preferred
  • Minimum of 2 years’ administration and customer support experience
  • Previous experience in Salesforce
  • Previous data processing experience
  • Proficiency in the use of Microsoft applications (Word and Excel)
  • Demonstrates initiative and ownership
  • Demonstrates ability to work effectively in a team environment & autonomously
  • Strong numeracy skills and attention to detail
  • Ability to collaborate and work effectively within a team environment
  • Ability to work in a fast-paced environment

Benefits

  • Work Timing: 6:30 AM IST to 3:30 PM IST

Job title

Automotive Data Integrity Officer – Data Processing, Advanced Excel, Salesforce

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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