HR Business Partner acting as a strategic advisor for Austrian teams, translating business goals into effective people plans. Focused on engagement, development, and compliance with local labor laws.
About the role
- HR Business Partner at AssistRx supporting high-volume business units with a focus on employee relations and compliance. Navigating complexities in healthcare operations and fast-paced environments.
Responsibilities
- Partner with operational and people leaders in high-volume, performance-driven environments to align HR strategy with business objectives
- Provide hands-on guidance for employee relations, performance management, attendance, conduct, and policy application at scale
- Lead and resolve complex employee relations issues, including investigations common in call center and production-style settings
- Coach leaders on managing large teams, improving engagement, reducing attrition, and driving accountability
- Analyze workforce trends such as attrition, attendance, performance distribution, and employee relations patterns to proactively mitigate risk
- Ensure compliance with employment laws and internal policies, partnering with Legal as needed
- Support workforce planning, organizational changes, and restructuring initiatives in a scaling operation
- Serve as a calm, credible advisor during high-pressure situations, escalations, and sensitive employee matters
- Collaborate with HR Centers of Excellence to deliver scalable solutions that support frontline and leadership populations
- Model sound judgment, consistency, and fairness in decision-making across large employee groups
Requirements
- 5+ years of progressive HR experience, with significant time supporting high-volume or call center–style environments
- Proven expertise in employee relations, investigations, and performance management at scale
- Strong working knowledge of federal and state employment laws in operational settings
- Experience partnering with leaders who manage large, frontline teams
- Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)
- SHRM-CP or SHRM-SCP preferred
Benefits
- Competitive pay structure,
- Matching 401(k) with immediate vesting,
- Medical, dental, vision, life, & short-term disability insurance,
- Paid time off and eight (8) paid holidays throughout the calendar year,
- Through proven success, motivation, and team work, potential for growth and promotions within the organization.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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