Culinary Call Center Representative for UW Health managing patient meal orders via call center. Provide high levels of service ensuring compliance with dietary needs and preferences.
Responsibilities
Provide a high level of customer service by taking patient’s meal requests over the phone.
Assist patients in planning a healthy meal in compliance with their diet order and food allergies.
Process electronic nutrition orders by transferring information from the patient’s medical record into our food service software.
Requirements
High School Diploma or equivalent Required
Associate's Degree in Hospitality Preferred
1 year experience in an Administrative Support or related position Required
1 year experience in a call center and/or background in nutrition Preferred
ServSafe Certification Preferred
Benefits
An excellent benefits package, including health and dental insurance
Paid time off
Retirement plans
Two-week paid parental leave and adoption assistance
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
Access to UW Health’s Wellness Options at Work that support employee/family well-being
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
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