Case Manager responsible for member well - being and preventing hospital admissions. Conduct assessments, develop care plans, and coordinate healthcare services for patients.
About the role
- Manager managing strategy and transformation projects for clients in India at Armanino India. Leading business problem solving and mentoring teams for high-quality client deliverables.
Responsibilities
- Lead projects focused on solving complex business problems, process, and technology problems at our clients.
- Coach and mentor consultants and sr. consultants on projects.
- Design a project plan and be able to adapt to new information or changing client requirements.
- Manage a high quality project ensuring high quality client deliverables, on time projects, overall budget adherence and achievement of high client satisfaction scores.
- Collaborate with internal subject matter experts and client resources as needed to delivery high quality client outcome.
- Conduct current state process assessments across and apply best practices, industry research, and competitor research to achieve defined business objectives.
- Leverage tools and techniques such as Value Stream Mapping (VSM) to develop process maps that can be leveraged to drive measurable change in a clients business and by implementation teams to generate meaningful business requirements and traceability.
- Use design thinking and other techniques to assist clients in the identification, prioritization, and sequencing of strategic business and technology initiatives and synthesize them into a cohesive roadmap.
- Assess organization structures, service offerings, and inter-company processes to define target state organization and operating models.
- Evaluate current state technology architecture assessment across the enterprise, develop gap assessment, and recommend target state with the help of subject matter experts.
- Facilitate workshops and interviews with client stakeholders to generate business cases that are both quantitative and qualitative.
- Facilitate technology evaluation, selection, and design processes on the behalf of clients when appropriate.
- Leverage emerging tools and technologies such as Artificial Intelligence to streamline delivery processes and increase project team productivity.
- Create and deliver executive-level and board-level communications.
- Partner with team and client to build business case and ROI model for completion of recommendations.
- Build great client relationships that result in high customer satisfaction and additional project or recurring work.
Requirements
- Bachelor’s degree in Business, IT, related major or equivalent work experience; Advanced degree preferred.
- Minimum 5 years of experience in Consulting, Operations, Marketing, Finance, Accounting, or Software Development, with proven experience in process design, design thinking, IT strategy, and/or Human Capital Strategy.
- Hands-on business analysis skills including project vision, requirements documentation, process design, quality assurance, and rollouts; experienced in designing and documenting business processes and process maps.
- Solid understanding of enterprise software, cloud-based technologies, integrations, data strategy, technology architecture, cloud platforms, operating models, and governance frameworks.
- Demonstrated ability to analyze complex business challenges and develop effective solutions using frameworks such as systems thinking, SWOT, Porter’s Five Forces, Root Cause Analysis, Design Thinking, and Lean Six Sigma.
- Strong project management capabilities, including managing multiple complex projects concurrently, setting goals, developing timelines, managing resources, and ensuring on-time, on-budget delivery.
- Skilled in applying design thinking methodologies (empathize, define, ideate, prototype, test) to real-world client challenges.
- Exceptional executive communication skills, with the ability to clearly organize information and deliver messages that drive decision-making at executive and board levels.
- Industry experience in one or more of Armanino’s strategic industries: technology, not-for-profit, healthcare, real estate, manufacturing, or distribution.
- Strong client relationship skills, with a proven ability to quickly build trust, deliver high satisfaction, generate follow-on work, and support complex sales cycles including discovery, scoping, pricing, and proposal development.
Benefits
- Provident Fund
- Gratuity
- Medical Insurance
- Group Personal Accident Insurance etc.
- Employment benefits depending on the position.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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