Trustly

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full-stack-engineer

Trustly is a leader in Open Banking solutions, providing a cohesive suite of financial and payment products designed to modernize payments, reduce costs, and mitigate risk. The company focuses on delivering secure, low-cost payments and seamless financial services through industry-leading connectivity, offering services such as instant payouts, customer onboarding, risk assessment, and real-time account verification. Trustly serves a variety of industries, including billers, eCommerce, financial services, and gaming, leveraging high-quality, bank-validated financial data to enhance user experiences. Their solutions are tailored to enterprise needs, aiming to improve acceptance rates, minimize processing costs, and prevent fraud risk.

• Own the technical direction of an AI-powered, gamified financial experience
• Partner with the Product Manager and Product Designer
• Help build and lead an engineering team
• Collaborate with cross-functional teams
• Ensure fast, reliable, cost-efficient model usage
• Implement safe execution layers for financial guidance
• Architect and build reliable backend services, APIs, data pipelines, and integrations
• Lead QA automation, error handling, monitoring, and rapid iteration systems
• Mentor future engineers as the team grows

Staff Software Engineer – AI & Consumer Products

Staff Engineer for Trustly developing AI-driven gamified financial experiences. Leading technical direction and engineering team to improve consumer financial habits.

people-operations

• Manage day-to-day administrative tasks, including answering incoming HR tickets, maintaining and updating employee records in our HR systems, and ensuring data accuracy
• Act as a super-user for our core HR system, assisting with data entry, reporting, and process execution
• Serve as a first point of contact for routine employee questions on HR policies and procedures, escalating complex issues to the appropriate People Partner
• Assist in ensuring employee policies and local processes comply with relevant EU labor law and regulations, and support general compliance efforts
• Assist People Partners in the coordination and administration of key HR cycles, such as performance reviews, development initiatives, and annual policy updates
• Support People Partners in administrative tasks related to employee well-being and engagement initiatives
• Provide administrative support related to union matters, ensuring documentation is accurate and timelines are met.


People Coordinator

People Coordinator at Trustly, supporting HR administration and operations across global employee base. Engaging in compliance and employee experience initiatives within EU region.

• In your role as Senior Software Engineer, you will play a key role in developing, maintaining and improving our core backend services
• Be a part of our development team and build new product features, as well as our next-generation platform
• Participating in sprint planning, daily stand-ups, and retrospectives to ensure alignment and efficiency in delivery
• Perform code reviews, writing unit tests, and ensuring code quality and best practices
• Drive/Contribute to architectural decisions and technical discussions
• Share your knowledge and experiences to foster a culture of learning and growth within the team

Senior Software Engineer

Senior Software Engineer developing and maintaining core backend services at Trustly. Collaborating in a dynamic environment to drive payment innovations and enhance product features.

• Play a pivotal role in driving the People and Culture strategy across our EU operations
• Work closely with managers and teams to provide HR expertise and guide employee-related matters
• Champion initiatives that enhance the overall employee experience
• Involve in day-to-day HR activities, such as assisting with onboarding and maintaining employee records
• Coordinate performance reviews and support administrative tasks for HR operations

People Partner

Driving People and Culture strategy across EU operations for Trustly. Collaborating with managers to enhance employee experience and providing HR expertise in a dynamic environment.

• Lead HR initiatives, including organizational restructuring, process optimization, and people enablement programs, to drive business success
• Employee relations: Serving as a first point of contact for employee questions and concerns, escalating issues as needed, and helping to maintain a positive culture
• Administration: Managing and maintaining employee records, both physical and digital, and supporting administrative tasks
• Performance and development: Assisting with performance review cycles, coordinating training programs, and helping to implement HR policies and initiatives
• Culture and engagement: Employment branding, supporting diversity and inclusion initiatives, and promoting employee well-being
• Maintain strong relationships with unions, ensure compliance and have a good understanding of employment law
• Support in day to day HR operations topics and give guidance on topics such as labor law, employee development, people management and change management

HR professional driving People and Culture strategy across EU operations at Trustly. Collaborating with teams to enhance overall employee experience.

customer-support

• Help to define and drive the evolution of our digital experiences for the services organization
• Encompass external support sites, content, bots, communities, SEO, and future technologies
• Leverage AI/ML capabilities to enhance and evolve customer experiences
• Evaluate the technology stack supporting digital experiences and recommend platform investments
• Define user stories and acceptance criteria to execute against the roadmap
• Manage dependencies effectively and ensure high-value delivery
• Provide hands-on support to configure or troubleshoot platforms when needed
• Apply a data-driven mindset to define KPIs for each platform
• Collaborate cross-functionally with teams to align and deliver best-in-class customer experiences

Digital Customer Experience Lead

Digital Customer Experience Lead at Trustly driving evolution of digital services for better customer interactions. Focused on AI/ML and innovative solutions for superior customer experiences.

recruitment

• Own the entire recruitment process for primarily technical roles across the EU, NA, and BR regions, ensuring effective talent acquisition with speed and quality.
• Forget basic job board searches. Utilize expert-level sourcing strategies (Boolean wizardry, savvy headhunting, and network mastery) to pull in high-caliber talent: Software Engineers, Data Scientists, Product Masters, and more.
• Step up as a trusted consultant. You'll deeply embed yourself with the business, providing valuable advice to hiring managers and stakeholders at all levels on market trends, compensation, and best practices for hiring top tech talent globally.
• We’re a team that proactively challenges the status quo. You will assess and enhance our recruitment processes, offering pragmatic, innovative solutions to keep us ahead of the global tech talent curve.
• Execute tasks with methodical efficiency, prioritizing effectively, and managing multiple simultaneous recruitments and projects, adapting swiftly to changing objectives in a fast-paced environment.
• Help shape Trustly’s reputation as a top employer in the tech industry by building compelling messaging and engaging with candidates in creative ways.
• Execute tasks with methodical, structured efficiency, managing multiple simultaneous priorities, adapting swiftly, and never letting the fast pace compromise quality.

Senior Talent Acquisition Partner

Senior TA Partner securing top-tier talent for Trustly's global expansion in tech roles. Collaborating closely with hiring managers to enhance recruitment strategies for technical positions.

engineering-manager

• Lead, coach, and support a team of engineers, enabling them to perform at their best while fostering a culture of collaboration, ownership, and continuous learning
• Drive successful delivery of the team’s commitments, ensuring alignment with domain objectives and product goals
• Work hands-on with lead developers and engineers to design, implement, and maintain scalable systems and solutions aligned with Trustly’s technical standards
• Work closely with the product manager to define and prioritise the team’s roadmap, balancing short-term goals with long-term vision
• Ensure your team’s systems operate reliably in production, with high performance, availability, and maintainability
• Recruit, onboard, and mentor engineers, creating an environment where they can grow and thrive
• Advocate for and implement best practices in agile methodologies, DevOps, and engineering processes to continuously improve team effectiveness

Engineering Manager

financial-planning-and-analysis

• Drive the commercial strategy and execution for acquiring key financial services clients
• Own the full sales cycle - from lead generation and pitch to negotiation and contract closure
• Build and manage a strong, scalable pipeline aligned with business objectives and market trends
• Act as the primary contact for senior stakeholders at financial institutions, ensuring top-tier service and strategic alignment
• Lead onboarding and early-stage integration of new clients, collaborating with technical and operational teams
• Ensure compliance with regulatory, KYC, and risk requirements throughout the sales process
• Provide client and market insights to product, marketing, and leadership teams to support innovation and growth
• Represent the company at industry events and forums, building visibility and driving thought leadership in the sector

Head of Sales – Financial Services

Head of Sales responsible for acquiring new enterprise merchants for Trustly’s financial services portfolio. Leading the commercial strategy in a high-paced environment.

Fast, simple and secure online banking payments

Trustly

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