VI
Enterprise Client Director at Vidsy selling solutions to transform video advertising for enterprise brands. Collaborating with internal teams to optimize creative production processes.
About the role
- Directly manage a small team of Claims handling staff with varying levels of experience including Senior Claims Examiners and Claims Examiners
- Provide claim authority and guidance as necessary on specific claims
- Provide monthly and quarterly (or as needed) reports
- Ensure adjusting staff are compliant with current regulatory requirements
- Coordinate training for staff on relevant technical claim handling issues
- Collaborate with claim management, legal, and other claim product teams to develop strategies and business plans to reduce claim cost/expenses
- Seek guidance from claim leadership on issues that will have an impact on the Company
- Oversight to ensure all claims are handled within authority limits, and in line with Arch Claims procedures and guidelines
- Assist with driving the achievement of financial targets and ensure claims reserves and settlements are consistent with exposures
Requirements
- Bachelor’s degree from an accredited university required
- 5 to 10 years of work experience at an insurance company and/or insurance claims loss adjustment service provider managing multi-line claims teams and processes supporting Commercial accounts
- 3 to 5 years of demonstrated management experience leading a team of claims examiners preferred
- Proper & active adjuster licensing in all applicable states
- Demonstrated ability to effectively lead Commercial Claim teams
- Demonstrated ability to develop and manage individual and team priorities with minimal supervision and direction
- Commitment to continuous improvement through identification of opportunities in claim handling and underlying process improvement
- Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
- Strong time management and organizational skills
- Ability to work well in a team environment
- Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
- Demonstrated ability to analyze data utilizing tools such as Power BI or similar applications.
- Willing and able to travel 10%.
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
- more
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