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HealthfirstDirector, Performance Improvement
Director of Performance Improvement responsible for PI initiatives and team leadership at Healthfirst. Collaborating with operations to enhance business processes and productivity measures.
About the role
- Oversee the deployment of new technologies, such as AI-driven systems or enterprise resource planning (ERP) software, to enable transformation.
- Drive upgrades and integrations across enterprise systems (ERP, HCM, SCM, etc.) to ensure scalability and interoperability.
- Serves as liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. Understand business problems and opportunities in the context of the requirements and recommend/deploy solutions that enable the specific functional organization to achieve its goals.
- Establish key performance indicators (KPIs) and a governance framework to track progress, measure the impact of initiatives, and ensure accountability.
- Provide leadership in development and engagement for direct report team members.
- Partner with senior leadership to develop and communicate a vision and roadmap for the company's digital transformation.
- Plan and execute large-scale change programs, managing organizational shifts to ensure successful adoption and sustaining results.
- Collaboration across functions (i.e. IT, finance, sales & marketing, HR, legal, and operations) to align all stakeholders with digital transformation goals.
- Analyze existing business processes, identify inefficiencies, redesign workflows and automate, digitize to improve operational effectiveness.
- Identify and mitigate potential risks and issues that could impact the successful execution of transformation projects.
Requirements
- A bachelor's degree in either business administration, Information technology, engineering, management information systems, or computer science is required. Master’s degree (MBA or MS in IT) is preferred.
- 12+ years in IT/business transformation roles, with at least 5 years in a leadership capacity.
- A proven track record of leading and delivering large, complex cross-functional projects.
- Possess deep knowledge of the medical device industry, processes, and market landscape, is preferred.
- Experience with specific tools or methodologies, such as Lean Six Sigma, Agile, or Kaizen, is highly valued.
- Ability to lead and motivate diverse teams, often without direct authority.
- Skillfully articulate the vision, strategy, and progress of transformation efforts to stakeholders at all levels.
- Effectively gain buy-in and align competing priorities across different departments and stakeholder groups.
- Navigate internal politics and manage the human element of change with empathy.
- Drive forward despite uncertainty and adapt plans as organizational needs and market conditions evolve.
- Ability to understand the "big picture" and translate overarching business strategies into actionable plans.
- Use data to identify problems, measure outcomes, and guide transformation efforts.
- Anticipate issues and develop creative solutions to complex business challenges.
Benefits
- Zeus offers competitive pay and a great benefits package.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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