Operations Manager overseeing field services and coordinating activities with contractors and clients at ServiceLink. Focused on team management and daily production targets.
About the role
- Vice President of Operations accountable for driving operational excellence across Aramark's collegiate hospitality accounts. Leading a large team to improve efficiency and client retention.
Responsibilities
- Manage all facets of current and future client(s) portfolio including sales, finance, human resources, and customer service including full P&L accountability.
- Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients.
- Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner.
- Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques.
- Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance.
- Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes.
Requirements
- Bachelor's degree required, master's degree desired
- Minimum of 10-12 years of progressive responsibility, successful experience in general management with full P&L responsibility; contract food service sector preferred.
- Proven leadership and experience with managing effective client relationships that are high, wide and deep.
- Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills.
- Demonstrated ability to grasp a large, complex, global business and use this understanding to set overall strategy and drive business process improvement.
- Adept business savvy to effectively communicate and work with other executives in support of achieving business and systems goals.
- Strong business planning skills to complete strategic projects with implications for business areas with rapidly evolving business processes.
- Must possess a balanced perspective on strategic and tactical issues.
- Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization.
- Established ability to select top talent and create a productive environment that promotes initiative, innovation, continuous learning, and development of key leaders for future advancement.
- Excellent communication and presentation skills with a range of audiences including clients, front-line managers, and C-level leaders.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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