Onsite Retail Food Service Manager

Posted 2 hours ago

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About the role

  • Retail Food Service Manager overseeing retail dining operations at The Children's Hospital of Philadelphia. Developing and executing dining solutions to meet customer needs and ensuring high service quality.

Responsibilities

  • Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
  • Develop and implement retail services plan to improve service, quality and profitability of service areas.
  • Maintain effective working relationships with other departments to provide a unified retail experience for customers.
  • Manages marketing, merchandising and cash handling procedures.
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Maintains effective client and customer rapport for mutually beneficial business relationships
  • Drives customer service and tracks and responds to survey results.
  • Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
  • Assists in location forecast and accounting; tracks sales trends and drives sales.
  • Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
  • Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.

Requirements

  • Bachelor's degree or equivalent experience
  • 1+ years of Retail Food Service Management experience required
  • Experience with marketing, merchandising and cash handling required
  • Strong customer service and computer skills required
  • Note: This client location requires working on site to be fully vaccinated against COVID-19 before start date as well as green security clearance (Finger Printing and Child Abuse Clearance).

Benefits

  • Health insurance
  • Paid time off

Job title

Retail Food Service Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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