Technical Account Manager focusing on customer satisfaction and retention in a dynamic team. Enhancing client relationships while collaborating with internal teams at HUMAN Security.
About the role
- Assistant Technical Services Manager coordinating schedules and managing asset inventory for Aramark. Focusing on safety, technology deployment, and project management in Philadelphia office.
Responsibilities
- Coordination with Aramark Project Managers and Schedules
- Asset & Space Inventory
- Oversees implementation team during asset and space collection at Aramark’s client locations
- Schedules time to complete digital twin scanning and asset collection with on-site team
- Hosts daily safety moments and assures everyone has the appropriate PPE
- Identifies any safety hazards and puts processes in place to avoid injuries. Target zero injuries.
- Lays out the routes and uses a 3D LiDAR Camera to capture space data
- Captures Maintainable HVAC, MEP, and Life Safety Asset Data using Aramark’s I-QC App
- Documents service delivery metrics, analyzes data, and reports outcomes and recommendations for process improvements
- Continuously looks for means to improve the Aramark Space & Asset Inventory Program
- Project management, schedules, and Installs AIWX (IoT) sensors for facilities management
- Performs data analytics on all data captured and imports into Aramark’s software systems
- Responsible for quality control and the accuracy of the virtual model and data
- Ability to collaborate with cross-functional teams to define project
Requirements
- Bachelor’s degree in project management, technology, facilities management or equivalent experience
- 1-2 years’ experience in using technology to capture space and assets
- Knowledge of HVAC, Mechanical, Electrical, and Plumbing systems preferred
- Knowledge of industry-specific technologies, digital twinning and IoT systems
- Prior experience working with LiDAR or similar technologies
- Certification in LiDAR or similar technology preferred
- Must be an effective communicator, both written and oral.
Benefits
- Health insurance
- Retirement plans
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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