Client Partner at Apply Digital responsible for expanding high-value client relationships. Overseeing account growth and collaboration with senior clients in digital transformation initiatives.
Responsibilities
Have a leadership role across a portfolio of accounts on the East Coast, accountable for account growth, customer and team satisfaction, and financial goals.
Develop actionable client account plans to drive organic account growth and support regional growth targets.
Position Apply as a strategic partner, and become a trusted advisor to our most senior clients.
Provide overall account leadership to ensure we deliver high-quality work that satisfies our customers, earning new work for Apply.
Ensure that our client’s needs, priorities and goals are well communicated to the Apply team.
Develop strong relationships with Apply team leads and other members of your accounts.
Collaborate with Business Development Directors in the East to support new business efforts in the region.
Requirements
At least 10 years experience in enterprise Client Services for a digital agency, strategic consultancy or digital product studio.
Extensive experience high-value client accounts across diverse industries, with a track record of driving strategic growth and delivering measurable business impact.
Deep expertise working across digital products, platforms, and creative, content, and commerce solutions.
A strategic relationship builder and a great listener who can quickly build trust and rapport with C-level executives as well as more junior day-to-day contacts.
An innovative thinker and a solution-focused problem solver who can juggle multiple priorities and thrives in ambiguity.
Someone who exhibits a high degree of independence, gravitas and autonomy in decision-making.
Prior experience managing dynamic multi-million dollar accounts in with many stakeholders and competing priorities.
A track record of successfully growing accounts with high client and team satisfaction.
A commitment to the delivery of quality to both clients and end users.
Entrepreneurial, collaborative, and an adept negotiator.
An empathetic leader who seeks common ground.
Benefits
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time offer (PTO); allowing ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
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