About the role

  • Client Partner at Apply Digital responsible for expanding high-value client relationships. Overseeing account growth and collaboration with senior clients in digital transformation initiatives.

Responsibilities

  • Have a leadership role across a portfolio of accounts on the East Coast, accountable for account growth, customer and team satisfaction, and financial goals.
  • Develop actionable client account plans to drive organic account growth and support regional growth targets.
  • Position Apply as a strategic partner, and become a trusted advisor to our most senior clients.
  • Provide overall account leadership to ensure we deliver high-quality work that satisfies our customers, earning new work for Apply.
  • Ensure that our client’s needs, priorities and goals are well communicated to the Apply team.
  • Develop strong relationships with Apply team leads and other members of your accounts.
  • Collaborate with Business Development Directors in the East to support new business efforts in the region.

Requirements

  • At least 10 years experience in enterprise Client Services for a digital agency, strategic consultancy or digital product studio.
  • Extensive experience high-value client accounts across diverse industries, with a track record of driving strategic growth and delivering measurable business impact.
  • Deep expertise working across digital products, platforms, and creative, content, and commerce solutions.
  • A strategic relationship builder and a great listener who can quickly build trust and rapport with C-level executives as well as more junior day-to-day contacts.
  • An innovative thinker and a solution-focused problem solver who can juggle multiple priorities and thrives in ambiguity.
  • Someone who exhibits a high degree of independence, gravitas and autonomy in decision-making.
  • Prior experience managing dynamic multi-million dollar accounts in with many stakeholders and competing priorities.
  • A track record of successfully growing accounts with high client and team satisfaction.
  • A commitment to the delivery of quality to both clients and end users.
  • Entrepreneurial, collaborative, and an adept negotiator.
  • An empathetic leader who seeks common ground.

Benefits

  • Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
  • An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
  • Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
  • Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time offer (PTO); allowing ample time away from work to promote overall well-being.
  • Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
  • Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

Job title

Client Partner

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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