Field Service Engineer at Applied Materials serving customers by installing, maintaining, and upgrading equipment. Utilizing digital analytics and diagnostic techniques for technical issue resolution.
Responsibilities
Serve as direct liaison with customers
Collaborate closely to install, maintain, and upgrade equipment
Use digital analytics for troubleshooting
Apply basic diagnostic techniques to assess and address technical issues
Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
Coordinate and communicate directly with customers to ensure smooth operations and exceptional service
Fulfill additional duties as assigned
Requirements
Completion of an Associate degree or military technical training, field service experience, or trade certification
1–2 years of work experience in customer/field service support, or a related technical field
Ability to read and interpret electrical and mechanical schematics
Experience diagnosing and resolving basic technical challenges
Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
Familiarity with hand tools and their appropriate usage, including digital multimeters
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Benefits
Supportive work culture encouraging learning, development, and career growth
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