About the role

  • Field Service Engineer at Applied Materials serving customers by installing, maintaining, and upgrading equipment. Utilizing digital analytics and diagnostic techniques for technical issue resolution.

Responsibilities

  • Serve as direct liaison with customers
  • Collaborate closely to install, maintain, and upgrade equipment
  • Use digital analytics for troubleshooting
  • Apply basic diagnostic techniques to assess and address technical issues
  • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
  • Coordinate and communicate directly with customers to ensure smooth operations and exceptional service
  • Fulfill additional duties as assigned

Requirements

  • Completion of an Associate degree or military technical training, field service experience, or trade certification
  • 1–2 years of work experience in customer/field service support, or a related technical field
  • Ability to read and interpret electrical and mechanical schematics
  • Experience diagnosing and resolving basic technical challenges
  • Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
  • Familiarity with hand tools and their appropriate usage, including digital multimeters
  • Effective written and verbal communication skills
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint
  • Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
  • Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Benefits

  • Supportive work culture encouraging learning, development, and career growth
  • Health and wellbeing programs and support

Job title

Customer Engineer

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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