Analista Pleno de Experiência do Cliente supporting events and client interactions. Contributing to brand strength and ensuring effective partner collaboration in a law firm context.
About the role
- Conflict Analyst responsible for client intake and performing conflict checks in a consulting environment. Position requires strong analytical, communication, and research skills.
Responsibilities
- Ensure sufficient information is gathered to perform a conflict of interest analysis, which may involve discussions with senior staff and independent research through external sources, including Pacer and others, as needed.
- Perform analysis via conflicts analytics tool, using policies and procedures as guidance in issue identification.
- Identify and summarize all potential conflict of interest issues for resolution with the team supervisor.
- Act as liaison with senior staff on issue mitigation and/or resolution.
- Maintain conflict database, ensuring all data is accurate through quality control reviews.
- Other duties as requested.
Requirements
- Bachelor’s degree or equivalent experience
- 1+ years of experience in conflict analysis
- Experience in the consulting industry is preferred
- Ability to identify and analyze complex issues (critical thinking)
- Strong research skills
- Excellent written and verbal communications skills required
- Excellent organization skills and attention to detail
- Ability to multi-task and work with limited supervision
- Ability to work efficiently with a high degree of accuracy
- General understanding of the legal and/or business consulting industries preferred
- General understanding of conflict of interest and new client intake principles preferred
- Fundamental knowledge of Microsoft suite of products (Word, Excel, Outlook, Acrobat)
- Experience with Intapp Open, similar conflict software, or Boolean search logic preferred
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Flexible work arrangements
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