Remote Engagement Supervisor managing Inside Sales Specialists at Amplity. Driving results and enhancing client satisfaction through effective team leadership and communication.
Responsibilities
Ensure effective communications with Client
Plan, organize, and monitor contract deliverables in support of the team to ensure achievement of annual contract KPIs and requirements
Support the management of a team of Remote Engagement Specialists in all areas of their employment
Communicate team objectives in ways that promote teamwork and create a strong sense of shared goals among team members
Provide timely and constructive feedback on the quality and content of their calls
Requirements
BA/BS degree or equivalent experience
Supervisory experience or active Amplity remote engagement experience ready for supervisory role
2 years Remote Engagement or related experience
Experience in aesthetics, pharmaceutical, or healthcare industry desired
Willingness to cover all time zones as needed
Must successfully complete all Amplity and client required training
Travel approximately 20%+ or as needed for client meeting and training
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Benefits
Competitive compensation
Comprehensive benefits packages tailored to your role + location
A supportive culture that fuels your soul + feeds your spirit
A primarily remote work model for better work-life balance
A diverse, equitable + inclusive workplace, so you can be your best self
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