Manager of Inside Sales team overseeing operations and enhancing customer relationships. Ensuring sales growth while providing exceptional service and training associates.
VB
Hybrid IS III Business Manager – Inside Sales
Posted 3 days ago
About the role
- VP B2B position focusing on inside sales and developing B2B client relationships for Vivo. Engaging with various business sectors to drive value and growth.
Responsibilities
- Provide B2B customer service, maintaining and growing a B2B client portfolio and closing new business through consultative selling;
- Present Vivo's portfolio of solutions and serve customers via digital channels (inside sales);
- Sell Mobile and Fixed Telephony products, IT solutions, advanced technology and value-added services;
- Monitor channel and portfolio indicators, analyze data and execute commercial actions to meet and exceed targets;
- Oversee the sales pipeline, identifying blockers, backlogs and pending issues that may impact deal closures;
- Prepare and monitor daily sales reports;
- Handle critical situations, maintaining ongoing contact with customers and internal teams.
Requirements
- Proficiency with Microsoft Office to support commercial routines, controls and daily analyses;
- Higher education preferred: Business Administration, Commercial Management, Marketing, Engineering, Economics, Management Processes or related fields;
- Commercial profile with drive to get results, consultative posture and active listening to understand the customer’s real needs;
- Entrepreneurial mindset with ownership mentality, responsibility for your client portfolio and commitment to delivery;
- Affinity with digital tools, interest in technology and innovation, and ability to learn and work with software and systems;
- Organized, with planning and discipline; able to prioritize tasks, act with a sense of urgency and complete daily demands;
- Curiosity and willingness to learn, challenging the status quo, proposing improvements and seeking new solutions;
- Resilience to face daily commercial challenges, learn from difficulties and turn obstacles into growth;
- Proactive attitude, ambition and a drive to go beyond the basics; initiative to anticipate customer demands and needs;
- Strong focus on relationship-building and digital empathy, putting the customer at the center, translating needs into solutions and maintaining an ownership perspective;
- Previous experience selling Telecom products: Mobile and Fixed Telephony, IT solutions, advanced technology and value-added services.
Benefits
- Choose the benefits that best suit you and your dependents through a digital platform with categories including Gym, Meal Card (VR), Food Voucher (VA), Pharmacy Assistance, Medical and Dental Plans, and Life Insurance;
- Corporate mobile phone — a brand-new smartphone provided for you;
- Unlimited voice and data plan with Vivo’s best mobile network, now even faster with Vivo 5G;
- Exclusive Vivo discount offer on landline, broadband, TV and apps;
- Eligibility for an annual bonus or PPR (profit-sharing);
- Plan for your future with a Private Pension plan;
- Financial subsidy to help with children’s school, daycare or babysitting expenses;
- Special assistance if you have dependents who require extra care;
- Work in an environment that respects your personality, dress style and individuality — be authentic. #BeYou
- Work remotely up to 3 days per week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday (Day Off);
- Participate in one of the largest corporate volunteer programs to help you make an impact in the world;
- Take advantage of our Educational Development Program with partner institutions offering discounts, as well as certifications and online courses;
- Boost your career through our Internal Recruitment Program, in Brazil or abroad — we operate in over 17 countries;
- Access initiatives to improve your physical, emotional and social well-being through our #VivoWellBeing program, offering consultations with nutritionists, psychologists, social workers, telemedicine and more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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