Key Account Manager serving UK clients in industrial packaging at Mondi. Ensuring customer satisfaction and promoting sustainable packaging solutions.
About the role
- Specialty Account Manager responsible for representing UPLIZNA and managing accounts in Utah. Driving product demand through education and building strong customer relationships.
Responsibilities
- Representing UPLIZNA to physicians and health care professionals
- Establishing product sales and performing total territory account management
- Providing account management support to accounts within a specific geography
- Developing a comprehensive territory business plan aimed at achieving and exceeding annual sales goals
- Promoting UPLIZNA within approved labeling in a comprehensive, fair and ethical manner
- Addressing issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
- Developing strong customer relationships by better understanding customer needs and goals
- Driving product demand among targets through education on disease state and product information
- Providing feedback to sales and business unit leadership about changing environment and results
- Educating healthcare professionals and office staff on site of care options
- Managing efforts within assigned promotional and operational budget
- Completing administrative duties in an accurate and timely fashion
Requirements
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
- Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred
- Site of care and reimbursement experience strongly preferred
- Experience working with institutions and integrated delivery networks preferred
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs
- Approximately 80% travel (may vary by territory), including some overnight and weekend commitments
- Proficient in Microsoft Office
- Professional, proactive demeanor
- Strong interpersonal skills
- Excellent written and verbal communication skills
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program
- Sales-based incentive plan for field sales representatives
- Stock-based long-term incentives
- Award-winning time-off plans
- Bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements
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