Instructional Designer creating innovative digital learning solutions for QBE Insurance's AUSPAC Claims business. Focused on effective storyboarding and engaging content development in a collaborative environment.
About the role
- Talent Development Specialist enhancing employee competencies through training programs. Delivering curriculum and managing training interventions in Phoenix office.
Responsibilities
- Enhance the competencies of individual employees by conducting training programs.
- Deliver curriculum and learning materials and manage all phases of training interventions.
- Develop or oversee the production of classroom handouts, instructional materials, aids and manuals.
- Direct structured learning experiences and monitor their quality results.
- Acclimate new hires to the business and conduct orientation sessions.
- Assess training effectiveness to ensure incorporation of taught skills and techniques into employees’ work behavior.
- Periodically evaluate ongoing programs to ensure that they reflect any changes.
- Stay abreast of the new trends and tools in employee development.
Requirements
- Demonstrated experience providing customer-driven solutions, support or service.
- Demonstrated experience delivering or overseeing delivery of training through vendors.
- Demonstrated verbal, written and social media communication skills which support culture and strategy.
- Solid knowledge of instructional design models and assessment methods.
- Demonstrated experience delivering curricula for all different learning environments (asynchronous and synchronous).
- Willingness and ability to travel up to 25%.
Benefits
- comprehensive medical, dental, vision and wellbeing benefits
- competitive 401(k) contribution
- pension plan
- annual incentive
- 9 paid holidays
- paid time off program (23 days accrued annually for full-time employees)
- student loan repayment program
- paid-family leave
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