Hybrid Account Specialist, Leasing Operations

Posted 5 hours ago

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About the role

  • Account Specialist in Leasing Operations joining American Tower’s team. Focus on customer experience from application creation to project closeout in a fast-paced environment.

Responsibilities

  • Provide to Managers and Account Project Managers (“APM”), support with various tasks, including collocation project set- up and tracking, application re-approvals, document creation and retrieval, notices to proceed, rights of first refusal, engineering load lists, post-installation audits, asset integrity calculations, and processing purchase orders.
  • Create and submit applications into the Online Application system (“OLA”) by reviewing and understanding the customer’s proposed tower and ground equipment configuration.
  • Assemble and deliver/upload customer documents, including PO requests, lease packages and other project level deliverables. Coordinate document and data uploads into internal and external systems.
  • Provide to APMs support with tracking and following up with internal teams on incidental project-related items, including letters of authorization, building permit applications, zoning documentation, and compliance and environmental clearances.
  • Provide to team support in processing applications through the transactional components of the process by triggering lease drafts and assisting with resolving issues that arise through the quality control review.
  • Input project-related administrative items, such as one-time fee requirements, special project coding, and jurisdictional requirements, into the collocation project tracking system upon application receipt through OLA.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree or equivalent work experience required.
  • Telecommunications industry experience preferred.
  • Experience with project management, with a focus on data integrity and process improvement preferred.
  • Experience interpreting legal documents, including real estate leases and contracts preferred.
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
  • Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

Benefits

  • healthcare coverage
  • a 401(k) savings plan
  • paid time off
  • company holidays
  • sick leave
  • parental leave
  • access to an Employee Assistance Program focused on mental and financial wellness

Job title

Account Specialist, Leasing Operations

Job type

Experience level

Mid levelSenior

Salary

$24 - $31 per hour

Degree requirement

Bachelor's Degree

Location requirements

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