Learner Experience & Community Manager enhancing learner communications and community events for an EdTech company. Transforming learning experiences across diverse platforms and materials.
About the role
- Community Impact Network Program Lead overseeing strategic implementation of national and local initiatives. Engaging stakeholders and managing membership programs in Dublin, Ireland.
Responsibilities
- Oversee the structure and processes of the Community Impact Network team to ensure efficient operations.
- Develop and implement the national strategy for Community Impact Network members, ensuring alignment at local levels.
- Design and execute communication plans to engage stakeholders and members effectively.
- Oversee content creation for newsletters and other platforms to ensure consistent messaging.
- Develop and manage a membership programme that aligns with organisational goals.
- Facilitate member engagement through tailored resources, events, and collaboration opportunities.
- Implement policies and procedures to strengthen relationships and align Community Impact Network members with national standards.
- Monitor and evaluate the impact of policies, providing recommendations for continuous improvement.
- Track key performance indicators and report progress, challenges, and opportunities to leadership.
- Perform any other duties relevant to the role as required.
Requirements
- Minimum 3 years’ experience leading national or large-scale programmes, with a focus on strategic planning and execution.
- Proven experience in overseeing organisational structures and processes to ensure efficiency and effectiveness.
- Strong background in developing, implementing, and monitoring policies to align local and national strategies.
- Demonstrated ability to engage, influence, and communicate effectively with diverse stakeholders at all levels.
- Experience in developing communication plans and overseeing content creation for newsletters, reports, and stakeholder engagement.
- Expertise in designing and managing membership programmes that support organisational goals and enhance engagement.
- Proficiency in establishing KPIs, analysing data, and providing evidence-based recommendations for continuous improvement.
- Experience in working cross-functionally to support teams and drive a culture of collaboration and shared goals.
- Strong ability to manage multiple initiatives, prioritise tasks, and ensure timely delivery.
- Proven ability to navigate complex challenges, drive innovation, and adapt strategies in a dynamic environment.
Benefits
- 35 Hour week (core hours 9-5) – Full-time employees can enjoy a 35-hour working week.
- Annual Salary Reviews
- Pension Scheme - after 12 months service
- Time Off in Lieu
- Mileage Policy in place for applicable roles
- Death in Service - after 6 months’ probation successfully completed.
- Travel Saver Schemes
- Annual Leave - All full-time employees have 24 days annual leave which increases to 25 after 2 years in service.
- Sick Pay Scheme - after 6 months’ probation successfully completed.
- Bike to Work Scheme
- HSF Partnership
- Paid Maternity & Paternity Leave – Available to Employees after 18 Months of service.
- Horizontal Transfer Opportunities
- Comprehensive Training & Development
- Bespoke Induction Programmes
- Progression Opportunities
- Further Education Opportunities
- Employee Assistance Programme - ALONE provides a 24hour support programme for all our Employee’s. GP telephone Advice
- Virtual Doctor
- Private Prescription Service
- 6 structured Counselling/ Emotional Wellbeing Service
- Legal Helpline
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