Hybrid Community Engagement Manager

Posted 38 minutes ago

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About the role

  • Community Engagement Manager improving patient community engagement for Mosh and Moshy. Leading strategies to grow trust and participation within digital health platforms in Australia.

Responsibilities

  • Own and activate Mosh and Moshy’s patient community engagement strategy
  • Grow trust, participation and long-term loyalty
  • Create meaningful digital activations (Facebook Lives, expert Q&As, webinars, community initiatives)
  • Build structured feedback loops that influence marketing, product and brand strategy
  • Partner closely with Marketing, Creative, Performance and Customer Service

Requirements

  • 3+ years’ experience in community management within a growth-focused business
  • Strong experience managing Meta (Facebook groups and pages essential)
  • Demonstrated experience growing engaged online communities
  • Ability to craft and implement community guidelines
  • Strong written communication and moderation skills
  • Analytical capability – able to derive insight from engagement data
  • Organised, detail-oriented and comfortable working autonomously
  • Passion for health, wellness or digital communities highly regarded

Benefits

  • Access to on-demand training and development
  • Up to 16 weeks paid parental leave
  • Product discounts across Mosh
  • Two extra days of annual leave each year
  • Purpose leave (mental health or learning & development)
  • EAP and wellbeing programs
  • ClassPass credits

Job title

Community Engagement Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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