Community Engagement Specialist responsible for increasing member engagement at Associations International. Facilitating community connections and supporting membership renewals with proven service skills.
About the role
- Community Engagement Coordinator leading outreach and marketing initiatives for British Swim School. Building relationships and managing social media to enhance water safety education.
Responsibilities
- Lead community outreach efforts by building relationships with schools, daycares, and local organizations
- Coordinate events and promote water safety initiatives throughout the region
- Oversee social media management, including content creation, posting, and engagement
- Shape the brand voice and help build the marketing department from the ground up
- Create systems, strategies, and outreach efforts that expand impact
- Answer new customer phone calls and messages, guiding through the enrollment process
- Create branded graphics, photos, and short-form videos for social media platforms
- Design promotional materials using brand guidelines
- Capture photos/videos during select swim lessons or events (as needed)
- Draft and schedule weekly posts across relevant platforms
- Monitor accounts for comments and community engagement
- Support campaigns focused on water safety awareness and community engagement
- Maintain an organized folder of photos, videos, and designs
- Host and deliver engaging water safety presentations
- Manage referral and review programs
Requirements
- High school diploma or equivalent
- Sales Experience (1+ years)
- Complete all in house company training including Soci, JackRabbit, HubSpot, FreshDesk, etc
- Experience in digital marketing (1+ years)
- Experience in graphic design (1+ years)
- Experience with short-form video editing (e.g., CapCut, Instagram Reels, TikTok tools)
- Public speaking experience
- Familiar with and able to implement AI tools preferred
- Bonus: Basic photography and videography skills
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Paid time off
- Free swim lessons for immediate family members
- Peer-to-peer bonuses
- Opportunity to contribute to a meaningful mission that helps keep children in our community safer around water
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Community Engagement Coordinator for British Swim School managing outreach, promoting water safety, and growing enrollments. Involves social media management and relationship building within local community.
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