Account Manager managing end-to-end relationships with top brand accounts at Almedia. Focusing on client success, business growth, and cross-functional collaboration to maximize outcomes.
Responsibilities
Own end-to-end management of top accounts by maintaining daily email touchpoints, running weekly check-ins, and delivering in-person QBRs with documented next steps in the CRM
Create and execute growth plans for the top brand cohort that optimize programs and promotional calendars
Proactively generate new business by pitching to target brands through outbound channels and events
Raise the bar on account health visibility by establishing a clear KPI framework and a monthly executive narrative that highlights GMV trends, risks, and required actions across priority brands
Improve team speed and ownership by standardizing QBR prep, issue escalation, and follow-through workflows
Requirements
Experience managing enterprise retailers, marketplaces, or D2C brands in cashback, loyalty, affiliate, or performance partnerships
Proven outbound success pitching cashback to new brands and expanding existing accounts
Ability to turn data into prioritization for a top-100 brand list, and acting quickly on risks and opportunities to maximize revenue and retention
Strong cross-functional execution coordinating with marketing, ops, product, and finance to launch campaigns end-to-end, owning escalations, timelines, SLAs, and stakeholder updates
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