Key Account Manager leveraging Whole Foods experience to enhance sales and partnerships in CPG sector. Responsible for developing strategic promotional plans and maintaining client relationships.
About the role
- Client Relationship Manager managing significant client relationships in the energy sector at Allens. Leading client strategy development and enhancing client experience in a hybrid work environment.
Responsibilities
- Managing a number of the firm's most significant and valued client relationships, including a portfolio of key energy sector clients.
- Leading the development and implementation of client strategies to ensure the firm’s relationships with its key clients continue to strengthen and grow.
- Developing a strong understanding of your clients, including their business strategies, their industries (with particular depth in the energy sector), their people and key decision makers, and sharing this understanding across the firm.
- Developing and implementing engagement plans for key buyers and influencers across your clients.
- Conducting regular client feedback to spot opportunities and ensure that Allens is delivering consistently excellent service to clients.
- Coaching partners, lawyers and practice executives on best practice client relationship management and the role each of them has to play in enhancing the client experience, strengthening client relationships and growing work.
- Building your own strong relationships across the client's organisation to help ensure the client's needs are being met.
- Driving efficient and connected client teams: maintaining routine and momentum to strengthen and grow client relationships.
Requirements
- Proven experience as a dedicated client relationship manager, ideally within professional services.
- Demonstrated ability to manage multiple clients, build strong relationships, and identify opportunities that drive revenue growth.
- A strategic mindset with the confidence to challenge the status quo and propose innovative solutions.
- Exceptional communication, facilitation, and project management skills to engage stakeholders effectively.
- Political awareness and sound judgment, with experience navigating complex stakeholder environments and influencing key decisions.
- A proactive approach to generating ideas and fostering an innovative culture that creates added value for clients.
- Strong collaboration skills, bringing people together to build momentum and deliver results.
- Energy, enthusiasm, and professionalism, combined with a commitment to excellence and a positive attitude.
- A desire to learn, grow, network, and mentor others.
Benefits
- Market competitive fixed remuneration
- Employee recruitment referral program
- Discounts at hundreds of suppliers including retail outlets
- Health and travel insurance
- Charity matched funding program
- Fully subsidised gym memberships
- Annual flu vaccinations
- Skin checks
- In-house snacks and catered meals
- Subsidised sporting and social activities
- Employee Assistance Program including confidential counselling
- Wellbeing coaching and financial coaching for employees and their families
- Ability to purchase additional annual leave
- Access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees
- High quality executive coaching to support the transition
- Team based recognition including social activities
- Contribution based recognition activities
- Annual Allens Values Awards to nominate and recognise the incredible contributions of our people
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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