Hybrid Senior Public Relations Manager

at PayJoy

• Job title: Senior Public Relations Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Mexico City, Mexico

About the role

• Lead global public relations and communications at PayJoy, enhancing reputation and visibility across key markets with effective storytelling and media relations.

Responsibilities

• Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy’s mission and business momentum across key markets.
• Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.
• Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy’s innovation and impact.
• Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.
• Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy’s narrative and results.
• Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.
• Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.
• Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.

Requirements

• Bachelor's degree or studying in a field related to Social Marketing.
• 7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).
• Proven track record of building positive media coverage in global and regional markets.
• Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).
• Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.
• Experience working cross-functionally with senior leaders and external partners.
• Strong understanding of the intersection of technology, financial inclusion, and emerging markets.

Benefits

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellness perks.
• 30 days of Christmas bonus.
• 20 days paid Vacation.
• 50% Vacation premium.
• 13% Saving funds.
• $2,000 MXN monthly grocery coupons.
• $2,000 USD annual Co-working Travel perk.
• $2,000 USD annual Professional Development perk.