Senior Account Director overseeing retail client portfolios at Akcelo. Building relationships and developing growth plans with major brands.
Responsibilities
Ownership of senior client relationships within assigned portfolio
Building and growing new and existing client relationships
Staying abreast of latest shopper marketing trends globally and locally in QSR
Developing strategic client growth plans to exceed revenue targets and broaden service offering
Meeting clients regularly to understand business problems, and opportunities
Overseeing the successful onboarding of new clients and retention of existing
Motivating the Akcelo team around the clients business goals, being an advocate for the client inside the agency
Preparing all client presentation decks, scopes and project plans
Overseeing the delivery of all work and implementing risk mitigation strategies to ensure alignment to timings and budget
Seeking new opportunities to provide additional services to clients where appropriate including activating the right Akcelo capability to assist the client with any brief that they require, or might require in the future
Mentoring, growing and overseeing junior team members as required.
Requirements
Demonstrated experience overseeing retail client portfolios within an agency environment
Experience in the retail advertising industry, ideally in QSR.
Demonstrated deep understanding of the shopper mindset, customer journeys and brand-led retail strategy
Champion the end-to-end customer journey from acquisition to conversion to retention.
Proven experience leading and delivering multi-channel campaigns
An entrepreneurial flair - you are always searching for ‘what’s next’
A passion to seek out new ideas/ways of doing things and embrace change
The ability to inspire, motivate and develop those around you
A positive and solution focussed attitude
Identify opportunities for growth, leveraging data and insights.
Experience and confidence in preparing and presenting client forecasts
Comfortability presenting and articulating ideas and concepts clearly
A natural born leader who enjoys motivating and developing others
The willingness to grow with and alongside the business
You love being part of a team!
An open attitude and excited by change... you are a problem solver
The passion to champion your team within the agency.
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