Community Engagement Specialist providing services to new and returning students and their families. Facilitating academic engagement and effective communication practices in a virtual school program.
About the role
- Community Manager at Akcelo, a Brand Experience agency, focusing on social media engagement and sporting culture. Driving community engagement for major brands while advocating for social media's impact.
Responsibilities
- Moderation and engagement of owned social channels including but not limited to Facebook, Instagram, TikTok and X to create real fan communities.
- Utilising proactive engagement to grow communities, identify cultural areas where the brand can authentically play, and turn these comments & moments into rewarding experiences.
- Assisting and proactively bringing forward insights/behaviours/opportunities for ideation, jump-off points and creative executions
- Creative at your core - ability to ideate quickly and knowhow around how to produce content
- Culture - You have culture at the forefront of mind are able to find opportunities and trending moments for brands to be relevant
- Reporting For Duty - You are able to distill large amounts of data and information into insightful reports for brand and insights teams
- Understanding your Canvas - You know the different social channels and formats intimately and know how to adopt creative to fit them but also know how to push the boundaries to use them
- Harness the power of influence - You know influencers & creators, how best to engage them and balance authenticity vs brand integration.
- Work collaboratively with creatives, strategists, social folk and clients to deliver best practise
- Sporting Passion - You live & breathe sport, understand how to leverage it authentically and can build calendar moments that make sense
Requirements
- 3-4 years of experience working in social, ideally from an agency background.
- Confident communication skills to energetically engage internal and external stakeholders and articulate your thoughts
- Experience working alongside creatives, strategists and producers to make work that pushes boundaries
- Passion for Sporting culture and willingness to cover weekends to take advantage of these moments
- A passion for subcultures and the want to teach people on your own personal insights
- Strong written skills & attention to detail
- Comfortability working under a sense of urgency, context switching and being resourceful and proactive
- A positive and solution focussed attitude
- The willingness to grow with and alongside the business
- You love being part of a team! An open attitude and excited by change... you are a problem solver
Benefits
- Flex Fridays
- Gym memberships
- Free breakfast
- Regular social events
- Annual ski trips
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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