Community Manager responsible for engaging and moderating client social media platforms for GoSpooky. Crafting witty responses and nurturing online communities across various platforms.
About the role
- Community Associate managing digital group interactions and supporting Avant One projects in a hybrid setting.
Responsibilities
- Engagement: Monitor and manage daily activities across our digital groups (WhatsApp, Telegram, or Slack).
- Moderation: Ensure all members adhere to group guidelines and maintain a professional environment.
- Communication: Act as the first point of contact for inquiries, providing timely and helpful responses.
- Growth: Implement strategies to increase group engagement and membership satisfaction.
- Operations: Assist in the daily coordination of Avant One projects and tasks.
- Documentation: Maintain accurate records, schedules, and reports for the team.
- Feedback Loop: Collect and summarize feedback from users/clients to help improve the Avant One experience.
Requirements
- NYSC Status: Must be a currently serving Corp Member (preferably just starting their service year).
- Communication: Excellent written and verbal communication skills (essential for group moderation).
- Tech Literacy: Proficiency in Google Workspace (Docs, Sheets) and social messaging platforms.
- Soft Skills: Strong problem-solving abilities, a "can-do" attitude, and the ability to multitask under pressure.
- Education: A Bachelor’s degree in any discipline (Business, Communications, or Social Sciences preferred).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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