Customer Care Representative delivering customer service in a fast - paced retail clinic. Scheduling appointments and managing client accounts at Connect Hearing's Vaughan location.
About the role
- Support Mitarbeiter im Projektteam für die Einführung der Fachsoftware Vivendi. Bearbeitung von Datenmanagement und Anwenderanfragen im BackOffice Bereich.
Responsibilities
- You will support the successful implementation of the specialist software Vivendi (NG, PD, PEP & Mobile) in our company!
- Data & document management: capturing, maintaining & analyzing data in the back-office area
- Application consulting & support: assisting users/employees with questions and processing incoming requests in the ticketing system
Requirements
- A vocational qualification in healthcare, nursing, or a commercial/business field — ideal but not required!
- Professional or hands-on experience with the care software Connext Vivendi in at least one module
- Independent, efficient & reliable way of working
- Confident MS Office skills (Excel & Word)
- Strong communication, organizational & teamwork skills
Benefits
- Varied responsibilities with development potential
- Permanent employment contract with 29 days of annual leave
- Centrally located office with parking | Remote work possible
- We live team spirit — flat hierarchies, collegial atmosphere & open communication
- Your health: bike leasing, company pension scheme & additional offers
- Employee discounts from various providers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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