Operations Specialist ensuring time-critical shipments in Lifesciences sector moving quickly and safely. Playing a key role in patient care and outcomes.
Responsibilities
You will play a key role in ensuring time-critical shipments in our Lifesciences sector move quickly, safely, and with full transparency.
Adaptability: The ability to rapidly move from one critical task to another and to shift roles when necessary.
Attention to detail: Critical logistics is a game of inches. The right decision is not always clear and it is your job to find it.
Ownership mindset: When you plug in, the shipments you handle are yours.
Decision making: A flight takes off every minute. Seconds count.
Positive attitude: Your job is to make the impossible possible.
Calm under pressure: Moving critical items around the world is not for the faint of heart.
Customer obsessed: Our customers are obsessed with us because we are obsessed with our customers.
Requirements
1-3 years of customer service experience is required
Experience handling a high volume of inbound and outbound phone calls required
Must be willing and able to work onsite at our office in Carlsbad, CA
Open availability strongly preferred
Benefits
Competitive hourly wage
High-quality health, vision, and dental care plan options.
401K company contribution program.
Professional training and education reimbursements.
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