Deposit Operations Analyst responsible for executing and improving Deposit Operations functions. Analyzing trends and providing insights while executing operational tasks at Forbright Bank.
About the role
- Customer service role providing video conference support for digital certificate issuance. Engaging with clients to validate digital identities professionally and accurately.
Responsibilities
- Realizar atendimentos através de videoconferência para validação e emissão de certificados digitais;
- Cumprir obrigatoriamente o script de atendimento vigente através das videoconferências realizadas para identificação de titulares de certificados digitais;
- Operar sistemas por meio de plataformas obrigatórias na validação dos dados dos titulares durante e após a realização das videoconferências a fim de garantir a emissão dos certificados digitais;
- Analisar documentação de pedidos validados pela rede parceira.
Requirements
- Ensino Médio completo;
- Boa comunicação verbal e escrita;
- Organização e atenção a detalhes;
- Habilidade com tecnologia e ferramentas digitais.
Benefits
- Vale Refeição no cartão Flash 🍽️
- Vale Alimentação no cartão Flash 🛒
- Assistência Médica SulAmerica 🏥
- Assistência Odontológica Metlife 😁
- TotalPass 💪
- Day off de aniversário 🎉
- Auxílio creche 👶
- Universidade corporativa - UniSign 📚
- Seguro de Vida 🔒
- Parceria educacional 🎓
- Convênio SESC 🏖️
- Programa Melhor Maternidade 🤱
- Licenças Maternidade e Paternidade Estendidas 👪
- Cartão Farmácia 💊
- PLR 💼
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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