Hybrid Operations Coordinator

at Casium

• Job title: Operations Coordinator
• Job type: Full Time
• Experience level: Junior
• Salary: $50,000 - $60,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Bellevue, United States

About the role

• Operations Coordinator managing immigration operations and case coordination at Casium. Involved in logistics, client and vendor coordination, and process improvements in a fast-paced environment.

Responsibilities

• Own key case operations workflows including engagement materials, shipment coordination, mailing follow-through, invoicing handoff, and case record maintenance
• Track filings, delivery status, and government correspondence with strong attention to detail and clear internal follow-up
• Flag missing items, delays, or execution risks early so cases keep moving smoothly
• Support day-to-day coordination across clients, external vendors, and internal teams to keep operations running cleanly and reliably
• Help manage onboarding, scheduling, follow-ups, and operational logistics across active matters and internal workstreams
• Serve as a dependable connective layer across attorneys, case managers, product, marketing, and leadership
• Assist with event logistics, outreach coordination, materials preparation, and follow-up so external moments feel polished and well run
• Support lightweight marketing and communication efforts including drafting copy, coordinating campaigns, and helping maintain a thoughtful brand presence
• Represent Casium with professionalism and care in every external interaction
• Take on cross-functional administrative and operational projects that improve how the business runs
• Identify workflow gaps, inefficiencies, or recurring friction points and help build better processes, templates, and habits
• Become the kind of operator people trust to get important details right and keep things moving

Requirements

• 1 to 4+ years of experience in operations, coordination, administration, client support, or another highly execution-oriented role
• Strong attention to detail and comfort working in environments where precision matters
• Highly organized and process-minded. You naturally create structure and keep moving parts on track
• Clear, professional written communication and strong follow-through
• Comfort juggling multiple priorities in a fast-moving environment with shifting needs
• High ownership for your level. You notice what needs to get done and step in without waiting to be asked
• A collaborative mindset and willingness to support across functions, from case ops to events to marketing
• Builder energy and growth mindset. You are excited by the idea that this role can expand as you do
• Bonus if you have worked in immigration, legal operations, professional services, startup operations, or another detail-heavy service environment

Benefits

• Offers Equity
• Comprehensive health, dental, and vision coverage