Consultant managing AI governance to optimize costs and enhance financial efficiency for Vivo. Collaborating with engineering and business teams to drive financial control in AI initiatives.
About the role
- Deposit Operations Analyst responsible for executing and improving Deposit Operations functions. Analyzing trends and providing insights while executing operational tasks at Forbright Bank.
Responsibilities
- Manage the end-to-end processing of functions that require daily queue monitoring and decisioning, accept/reject actions, adjustments, research, and resolution of exceptions (such as duplicate/suspect items), while ensuring adherence to documented procedures and controls, like the Mobile Remote Deposit Capture (RDC/mRDC) function
- For these functions, perform reconciliation and monitoring activities, including balancing/settlement validation, investigating variances, and coordinating reconciliation sign-offs when required within role-specific limits
- Analyze transaction trends and volumes for assigned functions, identify drivers of exceptions/contacts, and recommend process improvements to reduce repeat issues and improve throughput and accuracy
- Prepare and/or approve adjustments impacting the General Ledger within role-specific limits, analyze reconciliation variances, coordinate reconciliations, and support accurate documentation and sign-offs
- Serve as a first and primary point of contact to Tier II phone support calls for the Deposit Operations department, delivering timely internal support, troubleshooting, and issue triage
- Analyze Tier II support trends (contact drivers, repeat issues, error patterns), and recommend systemic or holistic improvements to reduce routine support needs through better procedures, job aids, and/or upstream fixes
- Assess risk trends and control effectiveness for owned functions, identifying emerging issues and recommending corrective actions to reduce operational, financial, and regulatory exposure
- Provide analytical support to escalations, including root-cause identification and recommended solutions
- Share insights, reporting, and best practices with peers and leaders; collaborate cross-functionally to resolve recurring issues and improve service and controls
- Participate in service and process improvement initiatives by identifying inefficiencies and recommending enhancements to operational workflows and controls
- Support special projects and implementation activities for new procedures, controls, or technologies as assigned
- Comply with all bank policies, audit standards, regulatory mandates, and all required compliance training.
- Perform other duties as assigned
Requirements
- High School Diploma required, Bachelor’s Degree preferred
- National Check Professional (NCP) accreditation preferred
- Minimum of 3 years of bank operations experience required; 5+ years of experience or more years preferred
- Prior item/check/payment processing experience preferred
- Demonstrated problem-solving skills with the ability to identify trends, recommend systemic fixes, and support prevention strategies
- Strong working knowledge of applicable regulations; ability to identify potential compliance issues and support regulatory analysis, exams, and reporting
- Functional knowledge/understanding of accounting concepts and process preferred
- Experience working in a fast paced, deadline-driven environment
- Proficiency in the use of PC software tools for reports, audits, and analysis
- Ability to establish positive working relationships and collaboration across the organization
- Requires ability to work with minimal supervision
- Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational skills and attention to detail
- Outstanding problem-solving and time management skills
- Self-motivated, self-directed, and results oriented
- Adaptable and able to multitask in a fast-paced environment
- Can work independently and within a team; solution-oriented with a collaborative approach
Benefits
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Metro SmartTrip benefits ($50/mo)
- Remote or hybrid work schedules for most positions
- Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
- Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
- Best Workplaces for Commuters 2023 & 2024 winner
- The Washington Post Top Workplaces 2023, 2024, and 2025 winner
- American Banker Best Banks to Work For 2023 winner
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Turbo Operations Specialist responsible for consolidating data and ensuring service levels at Rappi. Collaborating with multiple teams to optimize operations and provide ongoing improvements.
Assist in the validation and issuance of digital certificates through video conferencing for a technology company. No prior experience needed, perfect for a first job.
Customer service role providing video conference support for digital certificate issuance. Engaging with clients to validate digital identities professionally and accurately.
AFC Operations Specialist executing and maintaining compliance procedures for financial crime defense at Upvest, a leading fintech in Europe.
Operations Manager supervising day - to - day operations and compliance at offshore catering sites. Ensuring safe service delivery and maintaining strong client relationships while managing teams.
Operations Coordinator managing immigration operations and case coordination at Casium. Involved in logistics, client and vendor coordination, and process improvements in a fast - paced environment.
Operations Executive managing project plans and overseeing production quality at Two Circles, a sports and entertainment marketing business.
Hospital Operations Coordinator overseeing daily hospital operations, ensuring equipment functionality at Agiliti facilities. Collaborating with teams to maintain inventory and address operational issues.
Senior Manager in Internal Audit leading audit and advisory procedures in operations and IT. Facilitating risk management and governance processes while reporting to Chief Audit Executive.