Complex Claims Director overseeing bodily injury and property damage claims at AIG. Responsibilities include analyzing claims, directing independent adjusters, and resolving coverage issues.
Responsibilities
Analyze and process bodily injury and third-party property damage claims
Ensure proactive claims handling for prompt and cost-effective resolution
Determine need for and direct independent adjusters
Identify and evaluate coverage issues and prepare coverage letters
Assess liability and resolve claim within established evaluation
Maintain diaries and complete tasks within required timeframes
Process and pay invoices on time
Coordinate vendor referrals for additional investigation
Monitor reserve accuracy throughout the life of the claim
Communicate with internal business partners including underwriters
Partner with TPA Governance and Relationship Management
Requirements
7 plus years of General Liability/Auto claims experience
Experience with complex and high exposure General Liability Bodily Injury and Property Damage claims
Excellent communication skills (verbal/written) and strong negotiation skills
Advanced experience in litigation claims management, including ADR and mediation processes, involving auto/GL exposures
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