Legal Administrative Assistant supporting attorneys by managing data, scheduling, and client communications. Requires adaptability and understanding of Florida civil procedure in a remote capacity with occasional office attendance.
About the role
- Assistant Front Office Manager at AHORN Hotels & Resorts leading reception team and handling guest relations. Responsibilities include training staff, managing schedules, and resolving customer complaints.
Responsibilities
- Act as deputy to the Front Office Manager during absences
- Competent leadership of the reception team
- Onboarding and training of apprentices and students
- Staff scheduling and preparation of duty and vacation rosters
- Handling all check-in and check-out formalities
- Professional management of guest complaints and claims
- Internal communication and coordination with other hotel departments
- Preparation of daily closing reports and monthly closings using Fidelio Suite 8
Requirements
- Completed vocational training in hospitality
- Relevant professional experience in the described role
- Confident demeanor with guests and a distinctly friendly manner
- Organized and independent working style
- Proficient computer skills
- Experience with Fidelio Suite 8 is desirable (training can be provided if necessary)
Benefits
- Permanent employment contract
- Starting bonus of up to €2,000
- Payment of fees and time off to obtain the AEVO trainer certificate after the probationary period
- 20% premium for Sunday and public holiday work
- Accommodation available during the probationary period
- Complimentary stays within the hotel group for the whole family
- Training and development opportunities in cooperation with the German Hotel Academy
- Attractive employee discounts on numerous well-known brands via Corporate Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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