Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
About the role
- Customer Service and Office Manager role combining customer service and administrative tasks within a growing finance company. Ideal for early-career individuals looking to grow in a dynamic environment.
Responsibilities
- Arbeta med både kundkontakt och intern administration
- Hantera inkommande kundärenden via telefon, mejl och digitala kanaler
- Hjälpa kunder med frågor kring tjänster och produkter
- Säkerställa en hög servicenivå och professionell kundupplevelse
- Stötta organisationen med administrativa uppgifter
- Ansvara för kontorsrelaterade frågor och bidra till en välfungerande arbetsmiljö
- Koordinera möten, interna aktiviteter och praktiska kontorsfrågor
- Hjälpa till med dokumentation och enklare interna processer
Requirements
- I början av din karriär och vill utvecklas inom finans
- Starkt intresse för ekonomi, bank eller fintech
- Noggrann och strukturerad i ditt arbete
- Hög integritet och ansvarstagande
- Serviceinriktad och gillar att hjälpa människor
- Nyfikenhet och trivas i en föränderlig miljö
- God kommunikativ förmåga i både svenska och engelska
- Tidigare erfarenhet från kundservice eller administration är meriterande
Benefits
- Stora möjligheter att utvecklas och ta mer ansvar inom organisationen
- Engagerat team där samarbete, initiativ och utveckling uppmuntras
- Unik inblick i hur ett finansbolag byggs och utvecklas
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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