Inside Sales Agent providing customer account management service at Dal - Tile, a subsidiary of Mohawk Industries. Coordinating orders and enhancing sales opportunities through effective communication.
About the role
- Consultor Comercial inside sales role at Afya, focusing on client engagement for educational products. Addressing leads and ensuring conversion through personalized service.
Responsibilities
- Handle incoming leads, preferably by phone, and through other communication channels used by the company;
- Act in compliance with legal requirements and internal policies by actively participating in trainings and reporting potential issues, safeguarding confidentiality in accordance with Afya’s code of ethics and the Brazilian General Data Protection Law (LGPD);
- Interact and negotiate with prospective clients in a personalized manner (understanding each client's profile, pain points and needs), tailoring IPEMED's services and products to meet customer needs, with the goal of conversion and customer satisfaction, as well as achieving departmental targets in both student numbers and product mix;
- Feed the Afya system with customer information, including expectations and any negative experiences with Afya products or services, to contribute to Afya's continuous improvement;
- Ensure a prompt and accurate response to interested customers, recording all activities such as emails and calls in the CRM system to maintain control of the customer relationship;
- Maintain follow-up on opportunities and contacts through CRM tasks and WhatsApp Business tools to increase sales effectiveness.
Requirements
- Bachelor's degree completed or in progress in Business Administration, Marketing, Law, or related fields;
- Experience in sales or lead qualification;
- Experience using CRM software;
- Experience selling courses in the education sector;
- Persistent, resilient, positive and organized profile;
- Ability to work with a high volume of contacts;
- Impeccable written communication skills, ensuring clarity, professionalism and persuasiveness in interactions with leads;
- Preferred: online certification in Inside Sales (HubSpot, TISS, Universidade Rock, RD University, etc.);
- Plus: experience selling in the medical education field;
- Availability: 180 hours per month, schedule Monday to Friday 14:00–20:15 and Saturdays 08:00–14:15
Benefits
- Meal allowance / meal voucher;
- Flexible schedules and assignments (for remote positions);
- Tech Coins for specific positions (credits via Flash Card to use as you wish);
- Gympass / Wellhub;
- Psicologia Viva (online platform for appointments with psychologists and nutritionists);
- Health and dental insurance;
- Life insurance;
- Extended parental leave (up to 6 months for mothers and 20 days for fathers);
- Rede D'Ór: support and important information for maternal and infant health with a network of accredited nurses;
- Partnership with the local SESC (varied programs in education, health, culture, leisure and social assistance);
- Birthday Day Off (one day off to take on your birthday or during your birthday month);
- Learning platform with various courses to enhance your skills (UCA);
- Language academy (AIA);
- Leadership development program;
- Afya Women's Mentoring (MMA);
- Discounts on undergraduate and postgraduate courses at Afya educational institutions.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Jr. Inside Sales Support in Breda providing administrative support to sales team and maintaining data quality. Ensuring smooth processes for orders and invoicing in a dynamic setting.
Director of Account Growth Inside Sales responsible for leading inside sales teams at Sonova. Focused on driving revenue within smaller and emerging accounts with a hybrid work model.
Inside Sales Specialist at U.S. Upfitters ensuring customer satisfaction by handling inquiries related to service installed equipment and sales. Building relationships and analyzing sales data for improvement.
Inside Sales professional managing sales opportunities, collaborating with teams at HBK Audio. Overseeing projects from identification to order signing and processing service projects.
Sales Development Representative engaging with potential customers through phone and social media. Coordinating meetings and implementing marketing strategies for events with a focus on IT services.
Inside Sales Customer Executive facilitating smooth offer and order processing with customers and distributors. Engaging in international project support and process improvements across teams.
Inside Sales - International Customer Specialist managing large global clients in the IT sector. Responsibilities include order processing, customer inquiries resolution, and SLA adherence.
Inside Sales / Sales Support role at Verisk assisting Sales Managers in Köln or Münster with hybrid flexibility. Engage in sales process, CRM management, and client coordination.
Inside Sales Specialist at Jacuzzi Bath Remodel guiding customers through home remodeling sales process. Responsible for developing relationships with clients and closing sales in a fast - growing company.