Billing Associate managing insurance estimate creation and billing processes for water damage restoration company. Collaborating with technicians and insurance partners to ensure accuracy and professionalism.
About the role
- Billing Coordinator responsible for overseeing group accounts and resolving billing issues at Aflac. Collaborating with internal and external partners for accurate premium management.
Responsibilities
- Oversees group accounts with moderate enrollment, product and billing complexities
- Oversees multiple group accounts and their members, focusing on premium accounting and billing
- Handles past due management, billing discrepancies, and error resolution for assigned customers, including payment collection, aging suspense, and member-level discrepancies
- Manages and reconciles suspense accounts for assigned blocks
- Collaborates with external and internal partners to ensure accurate premium payments and applications
- Conducts premium payment audits as needed to help clients identify and rectify incorrect or missing payments
- Reports the financial status of group accounts to internal and external partners
- Works with internal departments to resolve any premium or billing issues, changes, updates, or errors, and communicates findings effectively; acts as a liaison with other internal departments as needed
- Collaborates with internal departments to resolve billing versus remittance challenges and past due invoices
- Builds and maintains positive relationships with internal and external clients
- Works with relevant areas on account reviews and audits to address broker or client concerns and develop action plans for issues, risks, and opportunities.
- Performs other duties as assigned
Requirements
- Bachelor's Degree in a related field
- 2 years of job-related work experience in the insurance and/or financial industry
- Outstanding knowledge of payroll account management
- Excellent presentation, negotiation, and customer service abilities
- Strong analytical and problem-solving skills
- Excellent interpersonal, written, oral, and telephone communication skills to effectively interact with Aflac’s clients
- Experience addressing diverse customer needs.
Benefits
- medical, dental, and vision coverage
- prescription drug coverage
- health care flexible spending
- dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
- 401(k) plans
- annual bonuses
- opportunity to purchase company stock
- 11 paid holidays
- up to 20 days PTO to be used for any reason
- state-mandated sick leave and other leaves of absence if eligible
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
National Billing Specialist overseeing pharmacy billing operations and reporting. Delivering commercialization targets and ensuring compliance with pharmacy standards.
Billing Specialist for home and community - based care managing billing cycle across multiple agencies. Involves critical support for reimbursement processes and collaboration with payers in a hybrid work model.
Billing Specialist managing project invoicing for STV in hybrid role. Engaging in portfolio - based billing and ensuring compliance with contract terms across multiple locations.
Billing Specialist Sr maintaining billing systems and resolving discrepancies while ensuring compliance with internal and external requirements in a virtual environment.
Billing Specialist managing all aspects of water utility billing and providing administrative support. Ensuring accurate billing and excellent customer service in a fast - paced environment.
Billing Specialist for a reputable Third Party Administrator in North Houston processing complex group benefit billings. Requires analytical skills and proficiency in Microsoft Excel.
Senior Billing Analyst at Fiserv ensuring accurate client billing and revenue reconciliation. Driving continuous improvement through automation and collaboration with finance and operations teams.
Senior Billing Coordinator supporting billing activities for Partners and Fee Earners in the UK legal sector. Managing invoicing processes, client communications, and team coordination for efficiency.
Billing Specialist I onboarding and training channel partners at BCM One. Supporting billing services and ensuring effective user onboarding for Skyswitch platform in Makati City.