Lead Product Owner driving product initiatives and optimizing delivery processes at SiteMinder. Collaborate with engineering teams to ensure quality outcomes across multiple product portfolios and initiatives.
About the role
- Principal Product Manager at Adobe responsible for evolving support services across customer segments. Collaborating with cross-functional teams to define offerings and maximize customer success.
Responsibilities
- Define and evolve the value proposition of Adobe Support & Services across segments and industries.
- Collaborate with Professional Services, Customer Engineering, Support, and Sales to define key capabilities.
- Leverage data, customer feedback, and field insights to identify gaps and new opportunities.
- Own Support & Services roadmaps – prioritizing development of service elements, internal tooling, and go-to-market assets.
Requirements
- 6+ years of product management, service design, or go-to-market experience in enterprise software, consulting, or customer success.
- Strong empathy for customer needs with a proven ability to translate those into scalable, repeatable services.
- Ability to synthesize insights from customer conversations, operational data, and business metrics to craft the product roadmap.
- Demonstrated capability to lead cross-functional projects with clarity and purpose.
- Comfortable with ambiguity and a drive to simplify complexity.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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