Client Manager Director managing a strategic book of healthcare clients for Zelis. Focused on achieving revenue targets and delivering superior client experience across various solutions.
About the role
- Agency Partnerships professional supporting key relationships within Acxiom Health. Focused on client services and cross-functional coordination in healthcare marketing.
Responsibilities
- Support day-to-day management of agency relationships, ensuring strong communication and alignment on deliverables
- Partner with Agency leads to maintain high levels of client satisfaction and responsiveness
- Assist in onboarding new agency partners and supporting ongoing engagement needs
- Act as a liaison between agency teams and internal stakeholders to ensure smooth execution
- Manage and track incoming audience requests, including new builds and model rebuilds
- Maintain internal trackers to ensure visibility into request status, timelines, and delivery
- Help facilitate internal meetings, track action items, and ensure follow-ups are completed
- Perform quality checks on audience delivery and syndication to ensure accuracy
- Support revenue tracking and reporting processes using internal tools
Requirements
- Bachelor’s Degree
- 1–3 years of experience in client services, account management, project coordination, or related roles
- Strong organizational skills with the ability to manage multiple tasks and timelines simultaneously
- Excellent communication skills and ability to collaborate across teams
- Ability to work in a fast-paced, cross-functional environment
- Must be based in the NYC metro area and able to work onsite at least 3 days per week
Benefits
- Health benefits
- 401(k) retirement plan
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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