Serve as the primary point of contact for distributor accounts
Conduct proactive outreach via phone, email, and in-person visits to build relationships, identify sales opportunities, develop growth plans, and execute promotions, programs, and product positioning strategies
Oversee quoting, order entry, and post-sales facilitation including warranty resolution
Ensure customer expectations are met and that operational processes are executed efficiently
Manage and coach inside sales associate(s), providing clear direction, performance feedback, mentoring, and professional development support
Work closely with Marketing, Customer Experience, Product, Supply Chain, and Finance to leverage campaigns, collateral, promotions, and product launches
Maintain accurate activity tracking, reporting, and performance metrics in Salesforce
Train customers on tools and products to make them more productive
Requirements
5+ years of sales, account management, or channel development experience, preferably in a distribution or manufacturing environment
Demonstrated leadership or team management experience with a proven ability to coach and develop talent
Exceptional project management and organizational skills; ability to manage multiple priorities and drive results
Strong influencing, relationship-building, and presentation skills
Proven track record of meeting or exceeding sales targets
Experience using CRM systems and digital customer platforms
Ability to lead through change and drive adoption of new tools
Bachelor’s degree in Business, Marketing, Sales, or related field required
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