Hybrid Product Owner

at Actabl

• Job title: Product Owner
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $80,000 - $90,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Denver, United States

About the role

• Product Owner specializing in providing technology solutions for the hospitality industry at Actabl. Collaborating with teams to maximize profits and enhance user experiences.

Responsibilities

• A Product Owner at Actabl provides the knowledge and expertise in a specific subject, business area, or technical area for a project or program.
• Defines procedures or standards, using the knowledge of what the right or best way to execute a task would be; and recommends procedural improvements.
• Develops performance objectives and determines acceptable performance levels.
• Assures area of expertise is clearly explained to others, and serves as liaison within a department or function for questions and problems within the area of expertise.
• Supports the definition of processes and policies, supplies business rules and procedures, and communicates the contexts in which the rules, processes and policies are applied.
• Represents a business units' needs to the project team.
• Validates the requirements and deliverables that describe product(s) or service(s); tests the product(s) or service(s) near the end of the project or program, using and evaluating it for accuracy and usability; and provides feedback to the project team.
• Provides input for the design and construction of test cases and scenarios and may validate executed test results.
• Guides others working on a project to ensure the content is accurate.
• Resolves issues relevant to project deliverable(s) within the area of expertise.
• Partners with Customer Experience (CX) to understand voice of the customer, incorporating user feedback and pain points into backlog prioritization.
• Collaborates with Support to investigate and resolve escalated cases, identifying product improvements that address recurring issues.
• Leverages AI tools and other productivity software to increase efficiency and quality of work, including AI-assisted research, writing, analysis, and workflow automation.

Requirements

• 1-3 years of product ownership experience (working with SCRUM teams is a plus)
• Strong leadership skills, with experience in managing projects and motivating teams/individuals
• Strong project management skills
• Extremely analytical, structured and experienced in handling several projects at the same time and high stakeholder demands
• Passionate about consumer product experience with a history of managing projects that facilitate or enhance customer experiences
• Ability to thrive in a fast-paced, collaborative, team-oriented, and cross-functional environment
• Experience in working with Product, Engineering, and Quality to execute software projects in an Agile Environments
• Comfortable interfacing with customer-facing teams (Support, Customer Success) to translate user needs into actionable product work
• Proficiency in leveraging AI tools and other productivity software to increase efficiency and quality of work (e.g., AI-assisted writing, research, analysis, and workflow automation)

Benefits

• Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
• Employer-paid life & AD&D, short-term disability & long-term disability
• Discounted pet insurance plans through Wishbone
• Employee Assistance Program (EAP) services available to employees & their dependents
• On-site gym available for free use at Denver office
• Competitive base salary with bonus structure
• Healthcare spending accounts with employer contributions
• 401(k) plan with an employer match of up to 4%
• Unlimited discretionary time off hours to be used when needed
• 10 observed US federal holidays throughout the year
• Winter recess for all Actabl employees between December 24th-January 2nd
• 12 weeks of parental leave for both birthing & non-birthing parents