Product Manager leading end-to-end workflows for due diligence research platform and case management application. Collaborating with engineering and data teams for scalable solutions.
Responsibilities
Own the product roadmap for both the DD research platform and the case management application.
Translate business and operational needs into clear product requirements, user stories, and acceptance criteria, with particular attention to API contracts, integrations, and system dependencies.
Partner closely with engineering, architecture, and data teams to design and deliver scalable, well-integrated solutions.
Act as the primary product owner for the case management application that receives, routes, and tracks due diligence orders.
Optimise end-to-end workflows including order intake, case assignment, status tracking, escalations, and reporting.
Ensure reliable, well-documented API integrations between the case management application, the DD research platform, and other internal or third-party systems.
Prioritise features and technical improvements with consideration for regulatory risk, operational impact, and platform stability.
Requirements
Proven experience as a Product Manager working on workflow-based applications (e.g. case management, order management, ticketing, or process automation systems).
Strong hands-on experience defining and delivering API integrations (RESTful APIs, event-driven systems, or similar), including managing dependencies and integration roadmaps.
Experience operating in risk, compliance, financial crime, due diligence, or other regulated domains.
Demonstrated ability to manage complex, multi-system products with both technical and non-technical stakeholders.
Excellent communication skills, with the ability to translate technical concepts into business impact.
Direct experience with due diligence, investigations, KYC/AML, or compliance research platforms.
Experience working with data platforms, search, or knowledge management systems.
Background in internal tools used by specialist or expert user groups.
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